Shipping & Logistics

Order Status

Once you place an order, you will receive an order confirmation by email. 

Delivery Options

UAE orders (All Emirates)

Free next-day delivery for orders 100.00 AED+
Orders confirmed before 10pm qualify for free next day delivery. 

Next day delivery - 18.00 AED for orders under 100.00 AED
Orders confirmed before 10pm qualify for next day delivery. 

Same day delivery - 26.00 AED 
Dubai orders confirmed before 3pm qualify for same day delivery (up to 10pm).

Other emirates orders confirmed before 1pm qualify for same day delivery (up to 10pm). 

GCC orders

Free Aramex delivery (2-5 days) for orders 300.00 AED+

Aramex delivery (2-5 days) - 47.00 AED for orders under 300.00 AED

Please note that shipping costs will be your responsibility, and customs & duties may apply. Check our Find Us page to find a location near you.

International orders:

Free DHL tracked delivery (3-7 days) for orders 300.00 AED+

  • Egypt, Ethiopia, Jordan, Lebanon, and Mauritius - 67.00 AED for orders under 300.00 AED
  • Austria, Bangladesh, Belgium, Bhutan, Cambodia, China, Czechia, Denmark, France, Germany, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Macao SAR, Malaysia, Monaco, Nepal, Netherlands, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tuvalu, United Kingdom, Vatican City, and Vietnam - 78.00 AED for orders under 300.00 AED
  • Australia, Bulgaria, Croatia, Cyprus, Finland, Iceland, Latvia, Liechtenstein, Lithuania, New Zealand, Romania, Slovakia, Slovenia, and Türkiye - 84.00 AED for orders under 300.00 AED
  • Argentina, Brazil, Canada, and Mexico - 105.00 AED for orders under 300.00 AED
  • Rest Of The World - 138.00 AED for orders under 300.00 AED.

Please note that shipping costs will be your responsibility, and customs & duties may apply. We're currently not fulfilling international orders to the following countries: Syria, Iraq, Yemen, Israel, Libya, Sudan, Somalia, Zimbabwe, Afghanistan, North Korea, Pakistan, Belarus, Russia, Venezuela, and Cuba. Palestine is temporarily on hold due to logistical blockades.

Wrong Order Received

We'd like to make it right. If you've received the wrong order, please email us at hey@sypdaily.com with your order number in the subject line and a photo of the items you received. We'll take care of the rest.

Damaged Order

We're sorry your order didn't arrive in perfect condition. Please inspect your order upon delivery and email us at hey@sypdaily.com with your order number in the subject line and a photo of the damaged item(s). We'll make it right as quickly as possible.

Missing Packages

If your order hasn't arrived within the estimated delivery timeframe and you haven't received any updates from us, please email hey@sypdaily.com with your order number in the subject line. We'll investigate it and get back to you within 1 working day.

Refunds

We currently do not offer refunds. However, if there's an issue with your order, such as it arriving damaged or being lost in transit, please email hey@sypdaily.com with your order number in the subject line and, where applicable, a photo of the damaged item. We'll review your case and respond within 1–2 working days to make things right.